Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 匹

Tuition coverage through Starbucks AA

Paid vacation and holidays

Medical, dental, vision insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering crafted beverages and food, while maintaining a welcoming space for the community. The role emphasizes coaching, quality control, and people development within a busy Starbucks store.

You will supervise staff, ensure smooth operations, and uphold standards for safety, cash handling, and customer experience. The position requires flexibility across mornings, evenings, weekends, and holidays.

Qualifications

• 6 months of customer-facing experience.
• Available for flexible hours including mornings, evenings, weekends and holidays.
• Maintain regular attendance and punctuality.
• Prepare and coach food/beverage to standard recipes.
• Delegate tasks to others and coordinate 2+ staff.

Responsibilities

• Lead team to deliver high-quality beverages and food.
• Ensure store policies, safety, and cash handling are followed.
• Provide outstanding customer service and build community.

Skills

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering crafted beverages and food, while maintaining a welcoming space for the community. The role emphasizes coaching, quality control, and people development within a busy Starbucks store.

You will supervise staff, ensure smooth operations, and uphold standards for safety, cash handling, and customer experience. The position requires flexibility across mornings, evenings, weekends, and holidays.