Shift Lead - Coffee Experience & Team Coach

Anchor Point Management Group; Lancaster (OH); On-site; USD 12,501 - 17,805; Part time

Job summary

Anchor Point Management Group seeks a reliable Shift Lead to manage daily operations and inspire a culture of kindness through excellent customer service. As a Shift Lead, you will oversee the shift crew, ensuring efficient operations and high-quality service.

The ideal candidate will possess strong leadership qualities and have the ability to engage with customers genuinely. Flexible scheduling is required, along with the capacity to handle physical demands. Join our team to create memorable coffee experiences!

Qualifications

• Ability to work a flexible schedule, including weekends and holidays.
• Previous management or leadership experience preferred.
• Can lift up to 50 pounds and work on their feet for several hours.

Responsibilities

• Manage operations of a shift and lead the on-shift crew.
• Ensure drink quality and customer satisfaction.
• Communicate with the management team about operations.

Skills

Customer interaction

Leadership and management

Product knowledge

Flexibility

Job description

Anchor Point Management Group seeks a reliable Shift Lead to manage daily operations and inspire a culture of kindness through excellent customer service. As a Shift Lead, you will oversee the shift crew, ensuring efficient operations and high-quality service.

The ideal candidate will possess strong leadership qualities and have the ability to engage with customers genuinely. Flexible scheduling is required, along with the capacity to handle physical demands. Join our team to create memorable coffee experiences!