Shift Lead & Barista Coach — Coffee Crew Leader

Anchor Point Management Group; Frisco (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Anchor Point Management Group is looking for a dedicated Shift Lead to manage shift operations and lead the crew. The ideal candidate will demonstrate leadership, provide excellent customer service, and ensure the operational standards are met even in busy times.

This role requires flexibility with scheduling and a strong commitment to fostering a positive community atmosphere. Previous leadership experience is a plus. Join us to inspire kindness through every coffee experience!

Qualifications

• Ability to foster uplifting interactions with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Previous management or leadership experience preferred.

Responsibilities

• Manage operations and crew during shifts.
• Ensure drink quality and customer service standards are met.
• Assist with training and development of team members.

Skills

Customer interaction

Team leadership

Time management

Adaptability

Job description

Anchor Point Management Group is looking for a dedicated Shift Lead to manage shift operations and lead the crew. The ideal candidate will demonstrate leadership, provide excellent customer service, and ensure the operational standards are met even in busy times.

This role requires flexibility with scheduling and a strong commitment to fostering a positive community atmosphere. Previous leadership experience is a plus. Join us to inspire kindness through every coffee experience!