Shift Lead - Coffee Crew, Fast-Paced, Flexible Hours

Anchor Point Management Group; Mansfield (TX); On-site; USD 12,000 - 15,000; Full time

Job summary

Anchor Point Management Group in Mansfield, TX, seeks a Shift Lead to run daily shift operations at our coffee stand, supervise the on-shift crew, ensure drink quality, accuracy, and friendly service while upholding our values.

You’ll need flexible hours, weekend/holiday availability, and the ability to lift up to 50 pounds; physical work and fast-paced service are required. Training supports team development and customer-first interactions.

Qualifications

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Follow company procedure for communicating time‑off requests.
• Regularly work weekends and be available to work holidays if necessary.
• Create and maintain genuine, uplifting interactions.
• Previous management or leadership experience preferred.
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 pounds.
• Work on their feet for several hours at a time.
• Climb a ladder and use a step ladder.
• Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
• Safely walk in between and around cars in the drive‑through lane.
• Safely use a utility knife.

Responsibilities

• Can converse with customers to confirm their drink orders and correctly key them into our point-of-sale system.
• Knowledgeable of all recipes and secret menu items.
• Knowledgeable of all stand processes and procedures.
• Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc.
• Make changes when necessary.
• Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations.
• Assist the stand management team with the training and development of the team members.
• Can collect payments for orders and correctly count back change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time.
• Stay productive and proactive throughout the entire shift, even when business is slow.
• Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Know our menu and drink customizations inside and out; notice if a customer may not be ordering what they truly want and help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Bring their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned positions.
• Be familiar with our shift‑change duties, checklists, and weekly chores.
• Be always clocked in and ready to work at their assigned position when their shift begins.
• Treat teammates and customers with respect and kindness.
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulation.

Skills

Ability to work a flexible schedule,

Follow company procedure for time-off

Regularly work weekends and holidays

Create and maintain genuine, uplifting

Leadership experience preferred

Work with hot water and coffee

Work outside for prolonged periods

Lift up to 50 pounds

Stand for hours

Climb a ladder and use a step ladder

Stock and clean motions

Drive-thru safety

Use a utility knife

Job description

Anchor Point Management Group in Mansfield, TX, seeks a Shift Lead to run daily shift operations at our coffee stand, supervise the on-shift crew, ensure drink quality, accuracy, and friendly service while upholding our values.

You’ll need flexible hours, weekend/holiday availability, and the ability to lift up to 50 pounds; physical work and fast-paced service are required. Training supports team development and customer-first interactions.