Shift Lead: Coffee Bar Leader, Fast-Paced & Friendly

Anchor Point Management Group; McKinney (TX); On-site; USD 13,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Lead in McKinney, TX to oversee shift operations, ensure drink quality, and deliver a positive customer experience. You will manage the on-shift crew, train teammates, and coordinate with stand management to maintain service standards.

The role requires a flexible schedule, strong leadership, and a focus on efficiency and hospitality to support the store's mission and values.

Qualifications

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Regularly works weekends and is available to work holidays if necessary.
• Previous management or leadership experience preferred.

Responsibilities

• Converse with customers to confirm drink orders and entry into POS.
• Know all recipes and secret menu items.
• Know stand processes and procedures.
• Oversee shift operations, ensuring drink quality and customer experience.
• Communicate with stand management about personnel, equipment, and inventory.
• Assist with training and development of team members.
• Handle payments and provide correct change.
• Prepare drinks and premixes.
• Maintain energy and urgency during shifts.
• Build connections with customers through friendly interactions.

Skills

Leadership

Customer service

Flexible schedule

Weekend availability

Safety awareness

Drink preparation

Team training

Job description

Anchor Point Management Group is seeking a Shift Lead in McKinney, TX to oversee shift operations, ensure drink quality, and deliver a positive customer experience. You will manage the on-shift crew, train teammates, and coordinate with stand management to maintain service standards.

The role requires a flexible schedule, strong leadership, and a focus on efficiency and hospitality to support the store's mission and values.