Shift Lead – Coffee Bar Team Leader (Fast-Paced, Friendly)

Anchor Point Management Group; Pennsylvania; On-site; USD 12,000 - 18,000; Full time

Job summary

Anchor Point Management Group is seeking a Shift Lead to manage the coffee stand operations in Hermitage, PA. You will ensure order accuracy, maintain drink quality, and lead the on-shift crew to deliver fast and friendly service.

Responsibilities include coaching team members, handling customer interactions with warmth, and keeping the shift organized, safe, and efficient. This role emphasizes reliability, energy, and alignment with company values on every shift.

Qualifications

• Flexible schedule including early mornings and late nights.
• Follows company procedures for time-off requests.
• Regular weekend work and holiday availability.
• Capable of interacting kindly to uplift guests.
• Prior management or leadership experience preferred.
• Work safely with hot liquids and dairy products.
• Able to stand for long periods and lift up to 50 pounds.

Responsibilities

• Converse with customers to confirm drink orders and input into POS.
• Knowledge of all recipes and secret menu items.
• Manage the operations and energy of the shift; ensure quality and service.
• Support stand management with training and development of the team.

Skills

Leadership experience

Flexible schedule

Weekend availability

Lift up to 50 pounds

Physical stamina

Job description

Anchor Point Management Group is seeking a Shift Lead to manage the coffee stand operations in Hermitage, PA. You will ensure order accuracy, maintain drink quality, and lead the on-shift crew to deliver fast and friendly service.

Responsibilities include coaching team members, handling customer interactions with warmth, and keeping the shift organized, safe, and efficient. This role emphasizes reliability, energy, and alignment with company values on every shift.