Shift Lead, Coffee Bar & Guest Experience

Better Buzz Coffee; Upland (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free drinks on shift

35% discount off shift

Growth opportunities

Training program

Paid sick time

High-energy environment

Job summary

Better Buzz Coffee Roasters in California is seeking a Shift Supervisor to lead daily operations with energy and guest focus. You will supervise shifts, ensure service standards, and train team members in beverage, food, and safety procedures.

You'll work at least 28 hours per week, including nights, weekends and holidays, with growth opportunities in a fast-paced, people-centered environment designed to deliver exceptional guest experiences.

Qualifications

• 1+ year experience in coffee, food service, or hospitality preferred
• Previous fast paced coffee experience preferred
• Prior supervisory experience preferred
• Drive-Thru experience is preferred
• Guest service focused, solution oriented
• Passion for great coffee and exceptional guest service
• Strong communicator with a positive, solution-oriented attitude
• Reliable, punctual, and available for nights, weekends and holidays
• Comfortable working in a fast-paced, team-oriented environment
• Must be available to work 28 hours/week including nights, weekends and holidays
• Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service
• Be knowledgeable about our coffee, tea, food, and specialty drinks
• Prepare and serve beverages and food consistently following recipe standards
• Work all café positions — our baristas are cross-trained and adaptable – including working in our kitchens to make food to order
• Help run and administer a smooth schedule for breaks, meal period and shifts
• Assist with setup, cleanup, stock work, and special tasks
• Lead all shift duties as directed by the manager on duty
• Lead store cleanliness and safety – always ready for guests and teammates
• Ability to communicate clearly and professionally with guests and team
• Responsible for balancing and managing deposits
• Active in inventory and waste management
• Adhere to opening and closing duties checklist and procedures
• Perform all other duties at the discretion of the store manager or other members of leadership

Skills

Gregarious

Hospitable

Accommodating

Competitive

Energetic

Available

Job description

Better Buzz Coffee Roasters in California is seeking a Shift Supervisor to lead daily operations with energy and guest focus. You will supervise shifts, ensure service standards, and train team members in beverage, food, and safety procedures.

You'll work at least 28 hours per week, including nights, weekends and holidays, with growth opportunities in a fast-paced, people-centered environment designed to deliver exceptional guest experiences.