Shift Lead at Coffee Bar — Lead, Learn & Grow with Buzz

Better Buzz Coffee; Surprise (AZ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Free drinks & food on shift

35% discount on retail, food & drinks

Growth opportunities & training

Dedicated Training Ambassador

Paid sick time

High-energy environment

Job summary

Better Buzz Coffee Roasters is seeking a Shift Supervisor in Surprise, AZ to deliver fast, friendly service and uphold the Buzz Life energy. You will guide front-line teams, ensure beverage and food quality, and maintain safety and cleanliness across shifts.

The role requires 28 hours per week, including nights, weekends, and holidays, with base pay plus tips. Opportunities for growth and training are available within a high-energy, guest-focused cafe environment.

Qualifications

• 1+ year experience in coffee, food service, or hospitality preferred.
• Previous fast paced coffee experience preferred.
• Prior supervisory experience preferred.
• Drive-Thru experience is preferred.
• Guest service focused, solution oriented.
• Passion for great coffee and exceptional guest service.
• Strong communicator with a positive, solution-oriented attitude.
• Reliable, punctual, and available for nights, weekends and holidays.
• Must be available to work 28 hours/week including nights, weekends and holidays.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service.
• Be knowledgeable about our coffee, tea, food, and specialty drinks.
• Prepare and serve beverages and food consistently following recipe standards.
• Work all café positions — our baristas are cross-trained and adaptable – including working in our kitchens to make food to order.
• Help run and administer a smooth schedule for breaks, meal period and shifts; Assist with setup, cleanup, stock work, and special tasks.
• Lead all shift duties as directed by the manager on duty.
• Lead store cleanliness and safety – always ready for guests and teammates.
• Communicate clearly and professionally with guests and team.
• Responsible for balancing and managing deposits.
• Active in inventory and waste management.
• Adhere to opening and closing duties checklist and procedures.
• Perform all other duties at the discretion of the store manager or leadership.

Job description

Better Buzz Coffee Roasters is seeking a Shift Supervisor in Surprise, AZ to deliver fast, friendly service and uphold the Buzz Life energy. You will guide front-line teams, ensure beverage and food quality, and maintain safety and cleanliness across shifts.

The role requires 28 hours per week, including nights, weekends, and holidays, with base pay plus tips. Opportunities for growth and training are available within a high-energy, guest-focused cafe environment.