Shift Lead: Fast-Paced Coffee Bar Operations
Better Buzz Coffee
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Benefits offered by this job
Job summary
Better Buzz Coffee in Ontario, CA, is looking for a Shift Supervisor to help launch the new location in October 2026. This role involves delivering great customer service, preparing beverages, and ensuring store cleanliness.
Ideal candidates will have prior experience in fast-paced environments and a passion for coffee and guest service. The compensation includes a base pay of $17.50/hr plus tips, along with various perks such as free drinks during shifts and discounts.
Qualifications
- 1+ year experience in coffee, food service, or hospitality preferred.
- Prior supervisory experience preferred.
- Strong communicator with a positive attitude.
Responsibilities
- Deliver the Better Buzz experience through fast, friendly service.
- Prepare and serve beverages and food consistently.
- Lead shift duties and ensure store cleanliness and safety.
Skills
Job description
About Us
ANNOUNCING ANOTHER BETTER BUZZ COFFEE LOCATION!
BETTER BUZZ COFFEE is opening another location soon in the Ontario, CA area!
We are excited to create some new BUZZ brand fans in the neighborhood!
Are you ready to work hard and hustle with us in our newest location?
About Us
ANNOUNCING ANOTHER BETTER BUZZ COFFEE LOCATION!
BETTER BUZZ COFFEE is opening another location soon in the Ontario, CA area!
We are excited to create some new BUZZ brand fans in the neighborhood!
Are you ready to work hard and hustle with us in our newest location?
Better Buzz Coffee is seeking Shift Supervisors to help us in our BRAND NEW LOCATION which we expect will open in October of 2026. Training will be provided.
941 N Milliken Ave
Ontario, CA 91764
https://betterbuzzcoffee.com/
At Better Buzz Coffee Roasters, we’re more than just great coffee — we’re a lifestyle. Every day starts early, moves fast, and is fueled by fun, teamwork, and a shared passion for creating connection through coffee. We believe in energy, authenticity, and community. From the first smile to the last sip, we create experiences that make a difference. If you’re ready to rise early, dream big, and inspire others to do the same, it’s time to live the Buzz Life.
We Seek Those who are:
- Gregarious. You love people, conversation, and sharing great coffee moments.
- Hospitable. You make everyone who walks in feel like an old friend.
- Accommodating. You find ways to make each guest’s day better.
- Competitive. You’re always striving to be your best — every shift, every transaction.
- Energetic. Your positive energy fillscafé café and lifts up everyone around you.
- Available. You can work at least 28 hours per week, including weekends and holidays.
Perks of the Buzz Life
- Free drinks & food on shift — fuel up with your favorite Buzz
- 35% discount on retail, food & drinks when off shift
- Opportunities for growth and a clear pathway for development
- Dedicated training with a certified Training Ambassador
- Paid sick time and competitive industry pay
- Fun, high-energy environment surrounded by people who love what they do
Base pay is $17.50 per hour.
- In addition to base pay, our team members also receive tips averaging approximately $4.00 per hour. Although tips can vary and are not guaranteed, our amazing customers regularly reward our team with generous gratuities for the great service and Buzz Life energy we bring every day. Actual amounts may differ based on location, hours worked, quality of service, and customer discretion. Average tips reflect 2024 reporting.
What are you waiting for? Visit our website to learn more about Better Buzz Coffee, and apply to join the team! Help us bring our brand to your neighborhood!
Responsibilities
- Deliver the Better Buzz experience through fast, friendly, and genuine service
- Be knowledgeable about our coffee, tea, food, and specialty drinks
- Prepare and serve beverages and food consistently following recipe standards
- Work all café positions — our baristas are cross-trained and adaptable – including working in our kitchens to make food to order
- Help run and administer a smooth schedule for breaks, meal period and shifts
- Assist with setup, cleanup, stock work, and special tasks
- Lead all shift duties as directed by the manager on duty
- Lead store cleanliness and safety – always ready for guests and teammates
- Ability to communicate clearly and professionally with guests and team
- Responsible for balancing and managing deposits
- Active in inventory and waste management
- Adhere to opening and closing duties checklist and procedures
- Perform all other duties at the discretion of the store manager or other members of leadership
- Cashier - Point of Sale
- Expo - Inside & Outside Order Taking
- Working the Drive-Thru (if drive-thru)
- Supporting Third-Party Delivery & Online Orders
- Back of House - Cooking & Prepping
- 1+ year experience in coffee, food service, or hospitality preferred
- Previous fast paced coffee experience preferred
- Prior supervisory experience preferred
- Drive-Thru experience is preferred
- Guest service focused, solution oriented
- Passion for great coffee and exceptional guest service
- Strong communicator with a positive, solution-oriented attitude
- Reliable, punctual, and available for nights, weekends and holidays
- Comfortable working in a fast-paced, team-oriented environment
- Must be available to work 28 hours/week including nights, weekends and holidays
- Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs
Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly!
We’re serious about quality, connection, and having a blast while doing it. At Better Buzz, you’re not just making coffee — you’re making people’s day.
Come live the Buzz Life. Learn more about us at www.betterbuzzcoffee.com
Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation, please contact us at hr@betterbuzzcoffee.com
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