Shift Lead - Cannabis Retail & Customer Experience

Vireo Health, Inc.; Brighton (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD/LTD

HSA/FSA

Dependent Care

401(k) Match

Employee Assistance Program

Job summary

Vireo Health, Inc. in Brighton, CO is seeking a Shift Lead to ensure smooth store operations and an exceptional customer experience. This non-supervisory role supports the Store Director and Assistant Manager in enforcing policies and efficiency.

The position emphasizes customer service, cash handling, and inventory duties in a fast-paced dispensary environment. Requires 21+ and a high school diploma, with cannabis knowledge a plus. Competitive benefits offered.

Qualifications

• High school diploma or equivalent is required.
• 21 years of age or older.
• Previous retail or customer service experience preferred.
• Knowledge of cannabis products is a plus.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and basic math calculations.
• Reliable, punctual, and with a strong work ethic.

Responsibilities

• Provide customers with a friendly and welcoming experience and assist as needed.
• Offer product information and guidance to help customers find suitable products.
• Address inquiries and concerns to ensure customer satisfaction.
• Maintain a clean and organized store environment.
• Collaborate with the team to implement improvements based on feedback.
• Assist with returns and exchanges for a hassle-free customer experience.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Reliability

Retail experience

Math skills

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

Vireo Health, Inc. in Brighton, CO is seeking a Shift Lead to ensure smooth store operations and an exceptional customer experience. This non-supervisory role supports the Store Director and Assistant Manager in enforcing policies and efficiency.

The position emphasizes customer service, cash handling, and inventory duties in a fast-paced dispensary environment. Requires 21+ and a high school diploma, with cannabis knowledge a plus. Competitive benefits offered.