Shift Lead - Cannabis Retail & Customer Experience

Vireo Health, Inc.; Albuquerque (NM); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health, Inc. in Albuquerque, NM seeks a Shift Lead to ensure smooth store operations and exceptional customer service. This non-supervisory role supports the Store Director and Assistant Manager while upholding policies, processes, and operational guidelines to enhance the customer experience.

The position offers full-time hours at Everest Cannabis Co, with a pay rate of $17.00 per hour plus tips and a comprehensive benefits package including medical, dental, vision, and more.

Qualifications

• Prior experience in retail or customer service is preferred.
• Knowledge of cannabis products is a plus.
• Strong communication and interpersonal skills are required.
• Ability to perform basic math and cash handling accurately.
• Reliable, punctual, and with a strong work ethic.

Responsibilities

• Deliver friendly, welcoming service and assist customers with product selection.
• Assist with cash handling processes and daily reconciliation.
• Maintain organized store environment and assist with returns/exchanges.
• Support inventory management and restocking activities.
• Collaborate with team to implement promotions and drive sales.

Skills

Customer service

Cash handling

Math calculations

Communication

Reliability

Cannabis knowledge

Fast-paced environment

Teamwork

Education

High school diploma or equivalent

Job description

Vireo Health, Inc. in Albuquerque, NM seeks a Shift Lead to ensure smooth store operations and exceptional customer service. This non-supervisory role supports the Store Director and Assistant Manager while upholding policies, processes, and operational guidelines to enhance the customer experience.

The position offers full-time hours at Everest Cannabis Co, with a pay rate of $17.00 per hour plus tips and a comprehensive benefits package including medical, dental, vision, and more.