Shift Lead, Auto Parts Retail & Service (Bilingual)

O'Reilly Automotive Stores; Big Lake (MN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions Start

Medical, Dental, Vision Insurance

Tuition Assistance Programs

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Minnesota is seeking a Retail Service Specialist to support the Store Manager and assist with daily store operations, customer service, and shift management in their busy retail environment.

The role requires experience in retail sales, automotive knowledge, and certifications such as RSS and ASE, with bilingual Spanish being highly desired. The position offers competitive wages, benefits, and opportunities for growth within the company.

Qualifications

• Retail sales experience in auto parts or related sectors.
• Automotive systems and repair knowledge.
• Fluency in multiple languages, especially Spanish, is highly desired.
• RSS and ASE certifications are required.

Responsibilities

• Lead store team members to deliver excellent customer service to retail and professional customers.
• Supervise showroom customer service levels and implement service programs.
• Handle inquiries, process orders, and coordinate shipments and returns.

Skills

Retail sales

Automotive knowledge

Spanish language

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts in Minnesota is seeking a Retail Service Specialist to support the Store Manager and assist with daily store operations, customer service, and shift management in their busy retail environment.

The role requires experience in retail sales, automotive knowledge, and certifications such as RSS and ASE, with bilingual Spanish being highly desired. The position offers competitive wages, benefits, and opportunities for growth within the company.