Shift Lead

Ben & Jerry's Connecticut; Ridgewood (NJ); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Competitive pay + leadership exposure

Flexible schedules (nights and Week-?n

Job summary

Ben & Jerry's in Ridgewood, NJ is seeking a Shift Lead to step up, lead the scoop squad, and ensure every shift is smooth and sweet. You will own shift operations from opening to closing, guide the team through rushes, and handle cash and daily procedures with accuracy.

Ideal candidates bring strong communication and organizational skills, a reliable work ethic, and a passion for great guest service. This role offers flexible nights and weekends and opportunities for leadership growth.

Qualifications

• Great communication and organizational skills required.
• Reliable and dependable teammate.
• Food/retail experience is a plus, not required.

Responsibilities

• Be the decision-maker on shift—from open to close.
• Guide, motivate, and support your team through each rush.
• Handle cash, deposits, and daily operations accurately.
• Deliver standout guest service and resolve issues in the moment.
• Run pre-shift huddles and keep communication clear.
• Train and support new team members.
• Maintain shop standards when the store manager or assistant manager is out.
• Keep shifts running smoothly and step up when it counts.

Skills

Communication

Organization

Reliability

Job description

Ben & Jerry's Shift Lead

Step up, lead the scoop squad, and make every shift sweet.

Ben & Jerry's Shift Lead

Step up, lead the scoop squad, and make every shift sweet.

Pay Rate:

$18-23 this includes tips

You’ll

• Be the decision-maker on shift -- own it from open to close
• Guide, motivate, and support your team through every rush
• Handle cash, deposits, and daily operations accurately
• Deliver standout guest service and resolve issues in the moment
• Run pre-shift huddles and keep communication clear
• Train and support new team members
• Hold the shop to its standards when the SM or AM is out
• Keep shifts running smoothly and step up when it counts

Perks

• Competitive pay + leadership experience
• Flexible schedules (nights and weekends)
• Career growth & hands-on leadership training
• Fun, values-driven workplace

You Bring

• Food/retail experience (a plus, not required)
• Great communication & organization
• Reliability your team can count on