Shift Lead

Ben & Jerry's Connecticut; Providence (RI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay + leadership doświadc?

Flexible schedules (nights and weekend

Career growth &hands-on leadership训练

Fun, values-driven workplace

Job summary

Ben & Jerry's Connecticut in Providence is seeking a Shift Lead to run the scoop counter by opening to close, guide a fast-moving team, and ensure smooth daily operations. You will handle cash and deposits, deliver standout guest service, lead pre-shift huddles, and train new staff.

This role offers flexible schedules, leadership experience, and a fun, values-driven workplace. Ideal for motivated individuals who thrive in a busy food-service environment and value guest satisfaction.

Qualifications

• Food/retail experience is a plus, not required.
• Great communication & organization are essential.
• Reliability your team can count on.

Responsibilities

• Be the decision-maker on shift — own it from open to close.
• Guide, motivate, and support your team through every rush.
• Handle cash, deposits, and daily operations accurately.
• Deliver standout guest service and resolve issues in the moment.
• Run pre-shift huddles and keep communication clear.
• Train and support new team members.
• Hold the shop to its standards when the SM or AM is out.
• Keep shifts running smoothly and step up when it counts.

Skills

Communication

Organization

Reliability

Food/retail experience

Job description

Ben & Jerry's Shift Lead

Step up, lead the scoop squad, and make every shift sweet.

Pay Rate: $19-24 this includes tips

You'll

• Be the decision-maker on shift -- own it from open to close


• Guide, motivate, and support your team through every rush


• Handle cash, deposits, and daily operations accurately


• Deliver standout guest service and resolve issues in the moment


• Run pre-shift huddles and keep communication clear


• Train and support new team members


• Hold the shop to its standards when the SM or AM is out


• Keep shifts running smoothly and step up when it counts

Perks

• Competitive pay + leadership experience


• Flexible schedules (nights and weekends)


• Career growth &hands-on leadership training


• Fun, values-driven workplace

You Bring

• Food/retail experience (a plus, not required)


• Great communication & organization


• Reliability your team can count on