SHIFT LEAD

JAI Restaurant Group

Norcross (GA)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A Taco Bell franchisee in Norcross, Georgia is seeking a Shift Lead to support the Restaurant General Manager by managing work shifts and ensuring high standards. The ideal candidate will solve customer complaints effectively, provide team feedback, and uphold operational policies. This full-time position emphasizes creating a safe work environment and delivering quality service. Join a collaborative team in the food and beverage industry focused on customer satisfaction and team development.

Qualifications

Ability to solve customer complaints quickly and with a smile.
Experience providing constructive feedback to team members.
Strong communication skills with management teams.

Responsibilities

Run great work shifts and meet Taco Bell standards.
Ensure safety and quality food service.
Support the Restaurant General Manager.

Skills

Customer service skills

Problem-solving

Team leadership

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors