SHIFT LEAD

JAI Taco Atlanta; Morrow (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

A Taco Bell franchisee in Morrow, Georgia, is hiring a Shift Lead to oversee operational shifts. The role involves supporting the Restaurant General Manager, ensuring customer satisfaction, and guiding Team Members. Successful candidates should be proactive problem-solvers with strong communication skills, ready to maintain high standards of service and safety. This position is ideal for individuals looking to grow within the fast-paced restaurant industry and contribute to a positive work environment.

Qualifications

• Ability to solve customer complaints quickly and positively.
• Effective communication with team members and management.
• Experience in food service or restaurant operations is a plus.

Responsibilities

• Support the Restaurant General Manager in running shifts efficiently.
• Ensure the restaurant meets Taco Bell standards of quality and safety.
• Provide feedback and guidance to Team Members.

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.