SHIFT LEAD

JAI Taco Atlanta; Norcross (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco franchisee in Norcross, Georgia, is seeking a Shift Lead to support the Restaurant General Manager. The role involves running shifts effectively, ensuring team members fulfill duties, and providing quality service to customers. Successful candidates will possess strong customer service skills, problem-solving abilities, and the capability to maintain a positive work environment. This is an excellent opportunity to grow within the fast-paced restaurant industry.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to provide constructive feedback and support to Team Members.
• Strong interpersonal skills to communicate effectively.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete all assigned duties.
• Solve customer complaints quickly and courteously.
• Maintain a safe environment for Team Members and customers.

Skills

Customer service skills

Team management

Problem-solving

Communication skills

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.