SHIFT LEAD

JAI Taco Atlanta; Fayetteville (GA); On-site; USD 17,908 - 22,041; Full time

Job summary

A Taco franchise in Georgia is seeking a Shift Lead to support the Restaurant General Manager in running effective work shifts and ensuring Taco Bell standards are met. The ideal candidate will take ownership of resolving issues, assisting Team Members, and providing a safe environment for dining and working. Responsibilities include positive communication, handling customer complaints, and adhering to established policies. Join a dynamic team committed to quality service and workplace safety.

Qualifications

• Ability to solve customer complaints promptly and effectively.
• Positive feedback communication skills.
• Open and honest communication with management.

Responsibilities

• Run shifts effectively and ensure Taco Bell standards are met.
• Guide Team Members in completing assigned duties.
• Maintain a safe environment for employees and customers.

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.