SHIFT LEAD

JAI Taco Atlanta; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise in Lawrenceville, Georgia is looking for a Shift Lead to oversee work shifts and ensure compliance with company standards. The ideal individual will manage operations, address customer complaints promptly, and lead a team of employees in providing quality service. Applicants should have effective communication skills and an ability to guide and motivate team members. Join a vibrant work environment where your contributions will make a difference.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience in providing constructive feedback to team members.
• Good communication skills with restaurant management team.

Responsibilities

• Support the Restaurant General Manager by running shifts.
• Ensure Team Members complete all assigned duties.
• Maintain a safe work environment for Team Members and customers.

Skills

Customer service

Team leadership

Problem-solving

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.