SHIFT LEAD

JAI Restaurant Group

Fayetteville (GA)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Job summary

A local restaurant franchise is seeking a skilled SHIFT LEAD to support the Restaurant General Manager in running shifts effectively. Responsibilities include overseeing team members, ensuring they complete duties, and maintaining Taco Bell standards for food quality. The ideal candidate will handle customer complaints, provide feedback, and ensure a safe working environment for both staff and customers. This full-time role is perfect for someone with a strong leadership background in food service.

Qualifications

Ability to solve customer complaints quickly and effectively.
Experience in providing constructive feedback to Team Members.
Strong communication skills with management.

Responsibilities

Support the Restaurant General Manager in managing shifts.
Ensure Team Members complete assigned duties and serve quality food.
Maintain safety and security protocols in the restaurant.

Skills

Customer service

Team leadership

Problem-solving

Communication

Job description

Join to apply for the SHIFT LEAD role at JAI Restaurant Group

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead Behaviors