SHIFT LEAD

JAI Restaurant Group; Forest Park (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A popular restaurant franchise in Forest Park is seeking a Shift Lead to oversee daily operations and support the Restaurant General Manager. This role involves managing team shifts, ensuring quality food service, and maintaining a safe environment for both team members and customers. The ideal candidate will possess strong problem-solving skills, excellent customer service abilities, and a commitment to teamwork while working in a fast-paced, fun environment. Full-time position offering competitive benefits.

Qualifications

• Experience in a fast-paced restaurant environment preferred.
• Ability to support the Restaurant General Manager in daily operations.
• Strong communication skills and teamwork emphasis.

Responsibilities

• Support the Restaurant General Manager by managing shifts effectively.
• Ensure team members complete all assigned duties.
• Maintain a safe and welcoming environment for staff and customers.

Skills

Customer service skills

Problem-solving

Team leadership

Job description

SHIFT LEAD – JAI Restaurant Group

Join to apply for the SHIFT LEAD role at JAI Restaurant Group

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead Behaviors

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Food and Beverage Manufacturing