Shelter Programs Director: Lead Teams & Transform Lives

Women In Need, Inc. (Win); New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Women In Need, Inc. (Win) in New York seeks an experienced Program Director to lead a transitional family residence for families with children. You will oversee daily operations, ensure compliance with NYS OTDA, NYC DHS, and Win standards, and drive high-quality service delivery.

You will supervise a multi-disciplinary team, integrate services across employment, childcare, and recreation, and coach staff toward high performance. On-call support and a focus on housing stability are essential.

Qualifications

• Requires MPH, MSW or MA in Health or Social Services.
• At least 5 years in human services with 3 years in supervision including staff and budget management.
• Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI) and Trauma-Informed Care (TIC).
• Willingness to be on call (24/7) and operate with strong professional judgment.

Responsibilities

• Lead and supervise a multi-disciplinary team.
• Integrate services across employment, childcare, and recreation.
• Coach, train, and develop staff to drive performance.
• Champion and implement EBP, TIC and MI.
• Monitor program performance toward housing, employment, and family stability goals.
• Ensure timely documentation and compliance with CARES and program standards.

Skills

Team leadership

Bilingual (English/Spanish)

Cultural awareness

Communication

Budget management

Education

MPH / MSW / MA in Health or Social Services

Tools

CARES

MI (Motivational Interviewing)

TIC (Trauma-Informed Care)

Job description

Women In Need, Inc. (Win) in New York seeks an experienced Program Director to lead a transitional family residence for families with children. You will oversee daily operations, ensure compliance with NYS OTDA, NYC DHS, and Win standards, and drive high-quality service delivery.

You will supervise a multi-disciplinary team, integrate services across employment, childcare, and recreation, and coach staff toward high performance. On-call support and a focus on housing stability are essential.