Program Director-Transitional Housing

Women In Need, Inc. (Win); New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Women In Need, Inc. (Win) in New York City is seeking a Program Director to lead the day-to-day operations of a transitional family residence for families with children.

You will ensure the program runs safely, smoothly, and in full compliance with NYS OTDA, DHS, and Win standards. You will manage a multi-disciplinary team, coordinate services across employment, childcare, and recreation, and drive outcomes toward permanent housing and family stability.

Qualifications

• Hold MPH, MSW, or MA in Health or Social Services.
• At least five years in human services with supervisory experience.
• Familiar with EBP, MI and TIC.
• Strong judgment, boundaries, and cultural awareness.
• Experience with CARES and comfort with workplace tech.
• Flexible and on-call (24/7).
• Bilingual English/Spanish preferred.

Responsibilities

• Lead and supervise a multi-disciplinary team and budget oversight.
• Integrate services across employment, childcare, and recreation.
• Coach and develop staff to achieve high performance.
• Champion EBP, TIC, and MI in daily practice.
• Monitor program performance toward housing and family stability.
• Ensure documentation and compliance with program standards.
• Build partnerships with community providers and stakeholders.
• Maintain a safe, compliant environment for residents and staff.

Skills

Leadership

Staff supervision

Budget management

EBP familiarity

TIC familiarity

MI familiarity

Bilingual English/Spanish

Education

MPH

MSW

MA in Health/Social Services

Job description

Program Director

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$85,000-$90,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

Program Director

Be the Leader Behind Life-Changing Shelter Programs

MPH, MSW, or MA in Health/ Social Services is required

$85,000-$90,000

THE ROLE

The Program Director leads the day-to-day operations of a transitional family residence serving families with children. In this role, you will ensure the program runs smoothly, safely, and effectively, while maintaining full compliance with the standards and guidelines set by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win.

What You Will Do

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers
• Integrate services across employment, childcare, and recreation to support comprehensive client outcomes
• Coach, train, and develop staff to drive high performance and continuous growth
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI)
• Monitor program performance, ensuring progress toward permanent housing, employment, and family stability goals
• Ensure timely, accurate documentation and compliance with program standards and systems (e.g., CARES)
• Build and maintain strong partnerships with community providers and stakeholders to expand support services
• Oversee program operations to maintain a safe, compliant, and high-quality environment for residents and staff

Who You Will Be

• You will hold an MPH, MSW, or MA in Health or Social Services
• You will bring at least five (5) years of experience in human services, including three (3) years in a supervisory role with responsibility for staff and budget management
• You will demonstrate familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC)
• You will exhibit strong professional judgment, boundary-setting skills, and cultural awareness
• You will have experience with CARES (preferred) and general comfort with workplace technology
• You will be flexible and available to be on call as needed (24/7 support)
• You will have bilingual proficiency in English and Spanish (preferred)