Shelter Operations & Intake Coordinator

BHRAGS; New York (NY); On-site; USD 28,000 - 30,000; Full time

Job summary

BHRAGS is seeking a dedicated Shelter Operations Assistant in Brooklyn, NY. You will help run day-to-day shelter activities, process new client intake, assign beds, and maintain census records while distributing supplies and documents to residents. The role requires strong communication, confidentiality, and a willingness to work flexible hours.

Qualified candidates have a high school diploma, basic MS Office skills, and preferably bilingual Spanish abilities to support diverse clients.

Qualifications

• High School diploma or GED required.
• Proficiency with MS Office Suite (Word, Excel, Outlook).
• Bilingual Spanish preferred to support diverse clients.
• Excellent communication and teamwork abilities.
• Ability to handle confidential information with care.

Responsibilities

• Assist in the day-to-day operations of a shelter for residents.
• Process new client intake information and bed assignment.
• Maintain daily census records.
• Distribute clothing and personal care items to clients.
• Distribute mail, appointment slips and other documentation to clients.
• Write detailed incident reports and manage shift summaries.

Skills

Bilingual Spanish

Communication skills

Education

High School diploma/GED

Tools

MS Office Suite

Job description

BHRAGS is seeking a dedicated Shelter Operations Assistant in Brooklyn, NY. You will help run day-to-day shelter activities, process new client intake, assign beds, and maintain census records while distributing supplies and documents to residents. The role requires strong communication, confidentiality, and a willingness to work flexible hours.

Qualified candidates have a high school diploma, basic MS Office skills, and preferably bilingual Spanish abilities to support diverse clients.