Shelter Program Assistant — Admin & Resident Support

Westhab Inc.; New York (NY); On-site; USD 35,000 - 40,000; Full time

Job summary

Westhab Inc. is seeking a Program Assistant for our Queens women’s shelter. The role involves front-desk workflow, coordinating donations, maintaining records, and assisting housing and facilities staff to ensure smooth operations.

Requirements include an Associates degree preferred or a high school diploma with strong verbal, written and computer skills. Bilingual Spanish is a plus in a diverse, fast-paced environment.

Qualifications

• Associates degree preferred; HS Diploma/GED required.
• Strong verbal, written and computer skills.
• Ability to multitask in a busy shelter environment.
• Bilingual (Spanish) a plus.

Responsibilities

• Greet residents and visitors and direct to appropriate staff.
• Answer phones, faxes, and manage meeting-room reservations.
• Order office supplies and maintain inventory.
• Maintain records, prepare reports, and facilitate paperwork flows.
• Prepare work orders for facilities and track progress.
• Maintain databases for programs and provide relevant support.
• Coordinate donation deliveries and manage donation wish lists.
• Assist transportation coordination with van driver.
• Support case management with filing and documentation.

Skills

Verbal communication

Written communication

Computer skills

Multitasking

Bilingual Spanish

Education

Associates degree preferred

High School Diploma/GED required

Tools

Microsoft Office

Job description

Westhab Inc. is seeking a Program Assistant for our Queens women’s shelter. The role involves front-desk workflow, coordinating donations, maintaining records, and assisting housing and facilities staff to ensure smooth operations.

Requirements include an Associates degree preferred or a high school diploma with strong verbal, written and computer skills. Bilingual Spanish is a plus in a diverse, fast-paced environment.