Shelter Front Desk & Administrative Specialist

Stance, Inc; Barnstable County (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Housing Assistance Corporation (HAC) seeks an Administrative Support/Receptionist to oversee daily reception area duties at One Lave Lane Shelter, supporting the Program Director and Operations Director. You will maintain an organized, secure environment and foster respectful relationships with clients while ensuring services meet agency standards.

Responsibilities include general office tasks, handling phones, signing guests in/out, coordinating guest transportation, and directing vendors.

Qualifications

• HS diploma or equivalent required.
• Valid MA driver's license required.
• Administrative support experience preferred.
• Proficiency with standard office equipment and MS Word/Outlook.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask.
• Detail oriented and comfortable in a fast-paced environment.

Responsibilities

• General office duties and operating standard office equipment.
• Monitor guests, check badges, sign-in/out, and coordinate transportation.
• Answer calls and direct to appropriate staff.
• Maintain tidy reception area and assist Operations Director as needed.
• Direct vendors and external agencies to appropriate locations.
• Complete required paperwork and documentation.

Skills

Administrative support experience

MS Word

MS Outlook

Communication skills

Organization skills

Detail oriented

Education

HS Diploma or equivalency

Tools

MS Word

MS Outlook

Job description

Housing Assistance Corporation (HAC) seeks an Administrative Support/Receptionist to oversee daily reception area duties at One Lave Lane Shelter, supporting the Program Director and Operations Director. You will maintain an organized, secure environment and foster respectful relationships with clients while ensuring services meet agency standards.

Responsibilities include general office tasks, handling phones, signing guests in/out, coordinating guest transportation, and directing vendors.