Shelter Front Desk & Administrative Coordinator

Jobless; Barnstable County (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Housing Assistance Corporation (HAC) is seeking an administrative/support worker to oversee daily reception at One Lave Lane Shelter, supporting the Program Director and Operations Director while upholding agency standards and building trusting relationships with clients.

Responsibilities include front-desk duties, guest monitoring, sign-in/out, transportation coordination, and clerical tasks; maintaining a tidy reception area and compliance with safety policies in a fast-paced shelter

Qualifications

• HS Diploma or equivalency.
• Valid MA Driver's License.
• Administrative support experience.
• Knowledge of operating standard office equipment.
• Proficiency in MS Word and MS Outlook.
• Excellent communications skills both written and verbal.
• Strong organizational skills with ability to multitask.
• Detailed oriented and comfortable working in a fast-paced environment.

Responsibilities

• General office duties.
• Operate standard office equipment.
• Monitor guests as they arrive or leave the property; sign in/out; check badges.
• Issue badges for guests 14 years old and up.
• Answer phone and direct calls to staff.
• Assist with coordination of guest transportation.
• Maintain reception area tidy and organized.
• Clerical duties as assigned by Operations Director.
• Direct outside agencies or vendors to locations or staff.
• Assist other team members as required by supervisor.
• Complete required paperwork and documentation.
• Other duties as assigned by Operations Director.

Skills

Communication skills

Organizational skills

Multitasking

Attention to detail

Education

High school diploma

Tools

MS Word

MS Outlook

Job description

Housing Assistance Corporation (HAC) is seeking an administrative/support worker to oversee daily reception at One Lave Lane Shelter, supporting the Program Director and Operations Director while upholding agency standards and building trusting relationships with clients.

Responsibilities include front-desk duties, guest monitoring, sign-in/out, transportation coordination, and clerical tasks; maintaining a tidy reception area and compliance with safety policies in a fast-paced shelter