Administrative Assistant II — Front Desk & Client Support

Catholic Community Services; Lacey (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

Catholic Community Services in Lacey, WA seeks a Front Desk Clerk for the Housing and Essential Needs program. You will greet clients, answer calls, pre-screen, schedule appointments, and help with eligibility documents.

The role includes HMIS data entry, maintaining confidential records, and coordination with landlords and agencies to support vulnerable clients with rental and essential needs assistance.

Qualifications

• High School Diploma or equivalent required.
• Ability to communicate clearly with clients and staff.
• Experience in social services or front-desk settings is a plus.

Responsibilities

• Greet clients at the front desk and answer calls.
• Pre-screen and direct incoming clients for eligibility.
• Schedule appointments for Case Manager and supervisors.
• Assist in obtaining documents needed for eligibility and payments.
• Maintain HMIS data entry and confidential client records.

Skills

Communication skills

Multi-tasking

Data entry

Education

High School Diploma or Equivalent

Job description

Catholic Community Services in Lacey, WA seeks a Front Desk Clerk for the Housing and Essential Needs program. You will greet clients, answer calls, pre-screen, schedule appointments, and help with eligibility documents.

The role includes HMIS data entry, maintaining confidential records, and coordination with landlords and agencies to support vulnerable clients with rental and essential needs assistance.