Shelter Case Manager I – Client Support & Housing

The Salvation Army North & Central Illinois Division; La Crosse (WI); On-site; USD 38,000 - 47,000; Full time

Job summary

The Salvation Army North & Central Illinois Division in La Crosse, WI is seeking a Case Manager I to provide on-site shelter case management, identifying client needs and coordinating services.

Responsibilities include conducting interviews, developing service plans, assisting with housing, referring to resources, documenting in HMIS, and reviewing cases. Bachelor’s in social work preferred; two years casework experience or equivalent; SOAR experience preferred. Equal opportunity employer.

Qualifications

• Conducts casework interviews to gather information for program eligibility and case status.
• Identifies psychosocial, economic, and physical needs; assesses support systems and resources to plan and implement a service plan.
• Develops and implements a case plan with intervention strategies to meet client needs.

Responsibilities

• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client’s support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Assists client with housing search and placement activities.
• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports and other written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.

Skills

Casework interviews

Client assessment

Care plan development

Housing placement support

HMIS documentation

Education

Bachelor’s in social work related field

Tools

HMIS

Job description

The Salvation Army North & Central Illinois Division in La Crosse, WI is seeking a Case Manager I to provide on-site shelter case management, identifying client needs and coordinating services.

Responsibilities include conducting interviews, developing service plans, assisting with housing, referring to resources, documenting in HMIS, and reviewing cases. Bachelor’s in social work preferred; two years casework experience or equivalent; SOAR experience preferred. Equal opportunity employer.