Case Manager II - Housing

The Salvation Army North & Central Illinois Division; Madison (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

The Salvation Army of Dane County is seeking a Case Manager II to assess client needs, develop and monitor service plans, and connect clients with housing and community resources. You will document progress, coordinate with partner agencies, and support ongoing case reviews.

Qualifications include a Bachelor’s degree in a relevant field, three years of social work experience, and a valid Wisconsin driver’s license. Community outreach and client advocacy are key facets of the role.

Qualifications

• Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice.
• Three years social work experience; management experience helpful.
• Valid Wisconsin Driver’s license with approval to drive from The Salvation Army’s insurance.

Responsibilities

• Conducts casework interviews to determine program eligibility and status.
• Assesses clients' psychosocial, economic, and physical needs to plan services.
• Assist housing search, placement, and stability activities.
• Develops and monitors client case plans; refer to community resources.
• Input data into HMIS and maintain case notes.
• Attend meetings with other providers and participate in case reviews.
• Provide training to new case managers.

Skills

Case management

Client interviews

Advocacy

Education

Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice

Tools

HMIS

Job description

For 130 years, The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents, without discrimination. We currently serve the most vulnerable members of our community through a wide range of programs, as well as extensive case management services. While we strive to provide compassionate care and a primary goal of all of our programs and services is to improve the life skills and circumstances of those we serve. If you want to help make a difference by serving your community and helping those in need,

The Case Manager II assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

About The Role

• Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.


• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.


• Assist client with housing search, placement, and stability activities.


• Develops and implements a case plan that presents intervention strategies to meet client.


• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.


• Prepares complete and accurate case notes; writes correspondence, reports, and other written materials; inputs data into HMIS.


• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participate in case consultations.


• Provides training to new case managers.


• Regularly peer review and audit of case files to ensure of services standards are met and contract compliance.


• Assists in transporting clients and advocating for them with public and private agencies.


• Attends meetings with other community service providers on behalf of The Salvation Army, as assigned.


• Conduct routine home visits based on program and contract requirements. Accompany peers on home visits, as needed.

Education: Bachelor’s in social work, human services, psychology, sociology, or criminal justice.

Experience: Three years social work experience. Management experience helpful.

Certifications: Valid Wisconsin Driver’s license with approval to drive from The Salvation Army’s insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.