Shelter Case Manager — Housing & Stability Advocate

LANTERN COMMUNITY SERVICES, INC; New York (NY); Sur place; USD 38 000 - 45 000; Plein temps

Résumé du poste

Lantern Community Services seeks an experienced Case Manager for Laurel Hall shelter in Queens, NY. The role focuses on stabilizing clients by improving independent living skills, linking to services, and guiding paths toward housing.

Requires background in homelessness or mental health services and the ability to work within an interdisciplinary team. The position supports an integrated service approach, coordinating with housing specialists and supports, with opportunities to advocate for

Qualifications

• High school diploma, HSE or GED is required.
• A minimum of 2 years' social services experience is required.
• Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
• Strong relationship-building skills are required.
• Strong Computer skills including Word and Excel.
• Ability to work Evenings and/or Weekends on a rotating schedule.
• Preferred experience working in a homeless shelter.
• Knowledge of mental health, substance use, or homeless.
• Bilingual (English/Spanish) preferred.

Responsabilités

• Conduct intake and assess clients to orient them to the program and develop service plans.
• Meet weekly with clients to help achieve individual service plan goals.
• Coordinate services with Housing Specialist, staff, and external partners.
• Advocate for clients around entitlements and services.
• Provide crisis intervention and counseling to support decision making.
• Document case management activities per agency guidelines.
• Complete Housing applications for clients according to needs.
• Aim to meet monthly placement quotas.
• Facilitate workshops and escort clients as needed.
• Attend staff meetings and trainings to improve job skills.
• Conduct weekly/biweekly unit or dorm inspections.
• Work flexible hours including evenings and weekends.
• Perform other duties including housing applications and meeting quotas.

Connaissances

Relationship-building

Bilingual English/Spanish

Evenings/Weekends availability

Knowledge of mental health

Formation

High school diploma / GED

Outils

Microsoft Word

Microsoft Excel

Description du poste

Lantern Community Services seeks an experienced Case Manager for Laurel Hall shelter in Queens, NY. The role focuses on stabilizing clients by improving independent living skills, linking to services, and guiding paths toward housing.

Requires background in homelessness or mental health services and the ability to work within an interdisciplinary team. The position supports an integrated service approach, coordinating with housing specialists and supports, with opportunities to advocate for