Housing Stability Case Manager - Shelter Services

Lantern Community Services Inc; New York (NY); On-site; USD 37,000 - 44,000; Full time

Job summary

Lantern Community Services Inc. in Queens, NY, is seeking an experienced Case Manager for Laurel Hall shelter.

You will assess client needs, link to services, plan stabilization and housing goals, monitor progress, and document contacts to support clients toward independent living. The role requires at least 2 years in social services, strong relationship-building and computer skills, and flexibility to work evenings or weekends.

Qualifications

• High school diploma, HSE or GED is required.
• A minimum of 2 years' social services experience is required.
• Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.
• Strong relationship-building skills are required.
• Strong computer skills including Word and Excel.
• Ability to work Evenings and/or Weekends on a rotating schedule.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Conduct intake and assessment to orient client to the program and develop an individual service plan reflecting assessment needs and goals.
• Meet weekly with client to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff and external partners.
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Conduct weekly/biweekly Unit/Dorm Inspections.
• Must be able to work flexible, alternate schedules which may include evening and weekend shifts.

Skills

Relationship-building

Computer skills

Education

High school diploma/HSE/GED

Tools

Word

Excel

Job description

Lantern Community Services Inc. in Queens, NY, is seeking an experienced Case Manager for Laurel Hall shelter.

You will assess client needs, link to services, plan stabilization and housing goals, monitor progress, and document contacts to support clients toward independent living. The role requires at least 2 years in social services, strong relationship-building and computer skills, and flexibility to work evenings or weekends.