Shelter Case Manager – Housing & Crisis Intervention

Childrens Rescue Fund; New York (NY); On-site; USD 44,000 - 47,000; Full time

Job summary

Children’s Rescue Fund in Queens, NY is seeking a full-time Social Services Case Manager. The role focuses on direct case management, including assessment, counseling, crisis intervention, referrals, and advocacy to support families toward permanent housing.

The position works from our Union Hall location in Jamaica, Queens. The ideal candidate has related education and at least one year of social services experience, with strong written and verbal communication skills and a preference for

Qualifications

• Bachelor’s degree is preferred; and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required
• At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required
• Experience facilitating groups for homeless adults and knowledge of substance abuse issues or family dynamics treatment is required

Responsibilities

• Complete intake assessments, service plans, housing plans, and progress notes using CARES and other DHS systems
• Review information from DHS, HRA, ACS, Probation, and DHS to coordinate services
• Advocate for clients to obtain benefits and services and support transition to permanent housing
• Coordinate family services to stabilize units and address substance abuse, housekeeping, parenting, and financial skills

Skills

Communication skills

Bilingual preferred

Group facilitation

Education

Associate degree in Social Services or related field

Bachelor’s degree preferred

Job description

Children’s Rescue Fund in Queens, NY is seeking a full-time Social Services Case Manager. The role focuses on direct case management, including assessment, counseling, crisis intervention, referrals, and advocacy to support families toward permanent housing.

The position works from our Union Hall location in Jamaica, Queens. The ideal candidate has related education and at least one year of social services experience, with strong written and verbal communication skills and a preference for