Shelter Care & Facilities Coordinator

Illumination Health + Home; Santa Ana (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

LTD Insurance

Employee Assistance Program

Professional Development Reimbursement

401K with Company Matching

Vacation and Sick PTO

Holiday PTO

PSFL eligibility

Job summary

Illumination Health + Home in Santa Ana, CA is seeking a Facility Services Associate to support shelter operations, assist with client intakes, and maintain a safe, clean environment across multiple sites. You will help with daily chores, monitor safety, and coordinate with shelter staff to meet residents' immediate needs.

Pay is $24/hour, Monday–Friday 9:30am–6:00pm. The role requires strong communication, confidentiality, and a compassionate, team‑oriented approach to serving the low‑income

Qualifications

• High School Diploma or equivalent.
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
• Valid CA Driver's License.
• Bilingual in English and Spanish.
• 1 year relevant experience.

Responsibilities

• Assist with client intakes by cleaning and preparing rooms for new families entering the family shelters.
• Check in with clients on-site and perform walk-throughs of family shelters to ensure client safety and welfare.
• Address any after-hours client concerns and inform management.
• Communicate after hour emergencies to management.
• Conduct curfew checks throughout all shelter locations.
• Monitor sites for any safety concerns.
• Ensure daily chores are completed and shelter participants maintain a clean-living environment.
• Work collaboratively with shelter staff to ensure room checks are kept up to shelter standards.
• Assist with distributing donations throughout all shelter sites.
• Perform general cleaning of all shelters, including sweeping, mopping, wiping, and vacuuming, and updating cleaning logs.

Skills

Basic computer skills

Bilingual in English and Spanish

CA Driver's License

Education

High School Diploma or equivalent

Job description

Illumination Health + Home in Santa Ana, CA is seeking a Facility Services Associate to support shelter operations, assist with client intakes, and maintain a safe, clean environment across multiple sites. You will help with daily chores, monitor safety, and coordinate with shelter staff to meet residents' immediate needs.

Pay is $24/hour, Monday–Friday 9:30am–6:00pm. The role requires strong communication, confidentiality, and a compassionate, team‑oriented approach to serving the low‑income