Shelter and Crisis Line Support Aide

Catholic Community Services of Southern Arizona; Douglas (AZ); On-site; USD 32,000 - 44,000; Full time

Job summary

Catholic Community Services of Southern Arizona in Douglas is seeking staff to support participants by answering the crisis line, screening admissions, and maintaining shelter food and supplies. The role includes assisting with activities, transporting participants, and ensuring a safe, compassionate environment.

The position requires flexibility, adherence to licensure and program requirements, and collaboration with community agencies. Strong communication and physical stamina are valued.

Qualifications

• High School Diploma or GED required.
• CPR, First Aid, Food Handler Certificate, and TB clearance required.
• Strong verbal and written communication skills.
• Ability to develop and maintain relationships with staff, partners, and the public.

Responsibilities

• Promotes safety and confidentiality of participants and shelter.
• Provides basic needs with dignity and respect to participants.
• Prepares CACFP meals and records meal counts.
• Records CACFP counts and ensures program compliance.
• Provides information about resources and referrals to community-based resources.
• Monitors the crisis line and assists with participant intakes.

Skills

CPR

First Aid

Food Handler Certificate

TB clearance

Communication

Teamwork

Driver's license

Education

High School Diploma or GED

Associate's Degree in related field

Job description

Catholic Community Services of Southern Arizona in Douglas is seeking staff to support participants by answering the crisis line, screening admissions, and maintaining shelter food and supplies. The role includes assisting with activities, transporting participants, and ensuring a safe, compassionate environment.

The position requires flexibility, adherence to licensure and program requirements, and collaboration with community agencies. Strong communication and physical stamina are valued.