SharePoint Knowledge Architect & Intranet Strategist

Work4ce Inc; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Work4ce Inc. in Plano, TX seeks an experienced Knowledge Management professional to configure and maintain SharePoint Online environments and improve content findability. You will organize knowledge repositories, drive content lifecycle processes, and advocate metadata quality across Microsoft 365 experiences.

You will collaborate with stakeholders, train peers monthly, and apply UX principles to optimize information architecture and intranet operations in a large enterprise setting.

Qualifications

• Bachelor’s degree or 5 years of Knowledge Management experience.
• 3–5 years of knowledge management experience or related role.
• Hands-on experience configuring SharePoint Online sites and content lifecycle settings.
• Experience with metadata, taxonomy, search fundamentals and content findability.
• Strong communication, proactiveness, stakeholder management and training skills.
• Added bonus if you have Power BI, Power Automate, Power Apps, or Teams experience.

Responsibilities

• Configure and maintain SharePoint Online sites, pages, libraries, lists, metadata, navigation, and content structures.
• Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories.
• Improve findability using metadata, navigation, Microsoft Search, and usage data.
• Strengthen AI-ready knowledge practices through metadata quality and ownership.
• Apply user-centered design to improve site navigation and content placement across products.
• Training others on an ongoing basis (about once a month).

Skills

Knowledge management

Content strategy

Intranet management

Digital workplace operations

Stakeholder management

Training others

Education

Bachelor’s degree in Knowledge Management, Information Systems or related field

Tools

SharePoint Online

Power BI

Power Automate

Job description

Work4ce Inc. in Plano, TX seeks an experienced Knowledge Management professional to configure and maintain SharePoint Online environments and improve content findability. You will organize knowledge repositories, drive content lifecycle processes, and advocate metadata quality across Microsoft 365 experiences.

You will collaborate with stakeholders, train peers monthly, and apply UX principles to optimize information architecture and intranet operations in a large enterprise setting.