SF Office & Workplace Experience Lead

Higgsfield; San Francisco (CA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Higgsfield AI is expanding with a brand-new San Francisco office, seeking a Workplace Experience Manager to own the day-to-day experience and help create a welcoming, high-energy environment.

You will lead operations, partner with People, Recruiting, IT, Security, and Facilities, and ensure a smooth new-hire and employee experience. This hybrid SF role requires onsite presence three days a week and strong ownership.

Qualifications

• 4+ years in workplace experience, office management, hospitality, People Operations, facilities, or a similar role.
• Ability to independently run a fast‑moving office.
• A hospitality mindset and genuine excitement about creating an exceptional employee and guest experience.
• Experience managing vendors, workplace programs, events, onboarding logistics, and office operations.
• Excellent organization, judgment, communication, and attention to detail.
• Comfortable with ambiguity, changing priorities, and rolling up your sleeves to get things done.
• Ability to work onsite in San Francisco.

Responsibilities

• Launch and own daily operations for our new San Francisco office, keeping it organized, functional, stocked, and guest‑ready.
• Serve as the face of the office for employees, candidates, guests, vendors, and partners.
• Own the workplace experience across reception, conference rooms, kitchens, food and beverage, supplies, mail, and employee amenities.
• Manage workplace vendors, including catering, janitorial, maintenance, building management, and office services.
• Partner with People, Recruiting, IT, Security, and Facilities to create a seamless new-hire and employee experience.
• Coordinate desks, office access, seating changes, furniture, shipments, repairs, and other workplace needs.
• Bring the office to life through team lunches, celebrations, events, all‑hands, and candidate visits.
• Build simple, scalable workplace processes and proactively solve issues before they impact the team.
• Support site safety, emergency readiness, and building‑related needs.

Job description

Higgsfield AI is expanding with a brand-new San Francisco office, seeking a Workplace Experience Manager to own the day-to-day experience and help create a welcoming, high-energy environment.

You will lead operations, partner with People, Recruiting, IT, Security, and Facilities, and ensure a smooth new-hire and employee experience. This hybrid SF role requires onsite presence three days a week and strong ownership.