Senior HR Operations Architect - Hybrid (SF)

Higgsfield; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Equity options

Hybrid work arrangement

Growth opportunities

Job summary

Higgsfield AI is seeking a Senior HR Operations Specialist to help scale our people infrastructure for a rapidly growing, global organization. The role sits between day-to-day HR admin and HR Operations leadership, owning complex workflows, HR systems, benefits and payroll coordination, and compliance improvements.

You’ll partner with HR, Finance, Legal, IT, and external vendors to ensure accurate, scalable People operations that support continued growth.

Qualifications

• 5+ years of experience in HR Operations, People Operations, or a similar role.
• Strong working knowledge of core U.S. HR operations, including payroll, benefits, onboarding/offboarding, employee changes, and compliance.
• Hands-on experience administering and improving an HRIS; experience with Rippling is a plus.
• Experience building or improving HR workflows rather than solely executing established processes.
• Strong systems orientation and comfort working with HR data, reporting, and automation.
• Exceptional attention to detail, particularly with payroll, compensation, benefits, and employee data.
• Strong project management and organizational skills.
• Ability to independently investigate issues, identify root causes, and drive them through resolution.
• Strong judgment and discretion when handling sensitive employee information.
• Comfortable working in a fast-growing environment where processes are still being built.

Responsibilities

• Manage more complex employee changes, including compensation updates, promotions, employment status changes, transfers, and organizational changes.
• Partner with managers and cross-functional teams to resolve employee lifecycle issues and operational escalations.
• Develop scalable workflows, documentation, and controls as the company grows.
• Design and improve workflows, automations, permissions, reporting, and system configurations.
• Maintain strong data integrity and establish processes for regularly auditing employee information.
• Build reporting and dashboards for headcount, employee changes, benefits, and other People metrics.
• Identify manual processes that can be automated or eliminated.
• Partner with IT, Finance, and other teams on integrations and system improvements.
• Partner with Finance and payroll providers to ensure employee changes are accurately reflected in payroll.
• Support the administration and ongoing improvement of employee benefits programs.
• Coordinate open enrollment, qualifying life events, employee eligibility changes, and carrier/vendor processes.
• Manage operational relationships with benefits and HR vendors and help troubleshoot escalated issues.
• Build processes and controls that improve payroll and benefits accuracy as headcount grows.
• Support HR compliance requirements across the employee lifecycle, including required documentation, recordkeeping, and employment changes.
• Partner with Legal and external advisors on HR compliance initiatives.
• Support state registrations and other operational requirements across jurisdictions.
• Help manage operational processes for international employees, contractors, and global employment partners.
• Maintain organized, audit-ready HR records and documentation.
• Identify compliance or process risks and upscale them appropriately.
• Build and maintain HR playbooks, SOPs, workflows, and internal documentation.
• Evaluate existing processes and redesign them to be more efficient, scalable, and employee-friendly.
• Establish clear ownership and handoffs between HR, Recruiting, Finance, IT, Legal, and managers.
• Create controls and checkpoints for high-risk HR processes.
• Use data and operational trends to identify recurring issues and recommend solutions.
• Take ownership of HR Operations projects from problem identification through implementation.

Skills

HR Operations

People Operations

Data & Reporting

Project Management

Systems Orientation

Attention to Detail

Tools

Rippling

Job description

Higgsfield AI is seeking a Senior HR Operations Specialist to help scale our people infrastructure for a rapidly growing, global organization. The role sits between day-to-day HR admin and HR Operations leadership, owning complex workflows, HR systems, benefits and payroll coordination, and compliance improvements.

You’ll partner with HR, Finance, Legal, IT, and external vendors to ensure accurate, scalable People operations that support continued growth.