SF Office Experience Lead – Operations & Onboarding

Tolan; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Tolan is seeking an Office Operations Manager to own the daily experience at our San Francisco office. You will oversee onboarding and offboarding, facilities, supplies, and team events, ensuring the space supports a fast-moving, collaborative team.

Ideal candidates are highly organized, with 1–4+ years in people operations or office management, comfortable coordinating vendors and logistics, and capable of balancing multiple priorities while keeping the office welcoming.

Qualifications

• 1 to 4+ years of experience in people operations, office management, operations, hospitality, or a service-oriented role.
• Highly organized and reliable, with an ability to keep things running and notice issues before they become problems.
• Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once.
• People-oriented and approachable, with teammates naturally coming to you when they need help.
• Good taste in food, events, and details that cultivate warmth in the office.

Responsibilities

• Own day-to-day office operations in San Francisco, including cleaning, maintenance, internet, security, access, supplies, and general readiness.
• Manage inventory of office supplies, snacks, meals, and equipment.
• Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries.
• Run onboarding end to end, including paperwork, equipment, accounts, workspace setup, and Day 1 orientation.
• Handle offboarding logistics and documentation.
• Plan team lunches, celebrations, offsites, and other events that support connection without slowing the team down.
• Support visiting teammates, advisors, and investors with office setup, schedules, and logistics.

Skills

Office management

Operations

Vendor coordination

Event planning

People operations

Job description

Tolan is seeking an Office Operations Manager to own the daily experience at our San Francisco office. You will oversee onboarding and offboarding, facilities, supplies, and team events, ensuring the space supports a fast-moving, collaborative team.

Ideal candidates are highly organized, with 1–4+ years in people operations or office management, comfortable coordinating vendors and logistics, and capable of balancing multiple priorities while keeping the office welcoming.