Sexual Assault Crisis Advocate & Resource Specialist

Ywca Okc; Oklahoma City (OK); On-site; USD 22,000 - 30,000; Full time

Job summary

YWCA OKC is seeking a Hospital Advocate to provide crisis intervention, emotional support, advocacy, and referrals to sexual assault survivors. The role includes answering the 24-hour hotline, coordinating SANE/SA Advocate responses, and assisting in hospital and police procedures with a focus on safety planning and resource linkage.

Qualifications include at least one year of hospital advocacy experience or two years of college, and strong listening and communication skills.

Qualifications

• One year experience as a hospital advocate preferred.
• A minimum of two year’s college preferred.
• Sensitive to issues of sexual assault and domestic violence.
• Strong listening, verbal and written communication skills are required.
• Ability to relate in a non-judgmental manner to survivors of all races, ages and socio-economic backgrounds.
• Ability to work with and without direct supervision.

Responsibilities

• Answer 24-hour Sexual Assault Hotlines and make consistent, appropriate decisions regarding referral, safety planning and linking to resources.
• Dispatch SANE and SA Advocates as applicable in a timely manner.
• Assist in maintaining advocacy and crisis intervention services to victims of sexual assault in hospital settings, and/or any safe site approved by supervisor.
• Provide support and information regarding hospital and police procedures.
• Work with hospital staff, SANEs and law enforcement to ensure the best possible care to clients.
• Assist clients in accessing additional resources and/or safety planning as needed, including information regarding Victims Compensation.
• Provide advocacy with knowledge and understanding of Clients’ Right to Self-Determination.
• Maintain professional boundaries and standards of ethical practice while assisting clients.
• Assist in creating a respectful, collaborative team atmosphere and maintain an environment conducive to productivity.
• Work as a team to provide 24/7 coverage for monthly schedule and fulfill a minimum of 12 on-call shifts per month.
• Complete and fulfill assigned/scheduled on call shifts, unless previously approved by supervisor.
• Provide notice 24 hours prior to shift for changes to on-call schedule.
• Attend all Monthly Team Meetings, unless previously approved by supervisor.
• Help provide debriefing for volunteer crisis advocates during coverage hours.
• Complete all required agency forms and/or documentation required by licensing and funding sources.
• Attend orientation for new employees, scheduled in-service training and complete ongoing annual training requirement as required by agency and funding source.

Skills

Active listening

Verbal communication

Written communication

Empathy

Crisis intervention

Non-judgmental approach

Advocacy

Education

Two-year college

Job description

YWCA OKC is seeking a Hospital Advocate to provide crisis intervention, emotional support, advocacy, and referrals to sexual assault survivors. The role includes answering the 24-hour hotline, coordinating SANE/SA Advocate responses, and assisting in hospital and police procedures with a focus on safety planning and resource linkage.

Qualifications include at least one year of hospital advocacy experience or two years of college, and strong listening and communication skills.