Survivor Advocate & Crisis Response Specialist

YWCA Greater Los Angeles; Long Beach (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

YWCA Greater Los Angeles in Long Beach is seeking a Counselor Advocate to provide trauma-informed advocacy, crisis intervention, case management, and supportive services to survivors of domestic violence, sexual assault, human trafficking, stalking, elder abuse, and other gender-based violence.

You will support information and referrals, safety planning, advocacy, accompaniment, and resource navigation while participating in 24-hour crisis hotline operations and community outreach.

Qualifications

• High school diploma or GED required.
• One year of paid, volunteer, internship, or lived experience working with survivors, vulnerable populations, or in human services preferred.
• California Certification for Sexual Assault and Domestic Violence Advocate training required or must be obtained as a condition of continued employment.
• Ability to work with individuals who have experienced sexual violence, dating/domestic violence, and/or gender-based violence.

Responsibilities

• Provide trauma-informed advocacy, crisis intervention, safety planning, information and referrals, accompaniment, and supportive services to survivors of gender-based violence.
• Conduct participant intakes, assess immediate needs, develop individualized service plans, and coordinate ongoing case management services.
• Educate participants on victims' rights, reporting options, and legal protections.
• Coordinate referrals to community resources including medical, housing, benefits, and employment services.
• Maintain regular contact with participants to monitor progress and support goal achievement.

Skills

Trauma-informed approach

Crisis intervention

Case management

Advocacy

Communication

Education

Associate degree in Human Services, Psychology, Social Work, Criminal Justice or related field

California Certification for Sexual Assault and Domestic Violence Advocate training

Job description

YWCA Greater Los Angeles in Long Beach is seeking a Counselor Advocate to provide trauma-informed advocacy, crisis intervention, case management, and supportive services to survivors of domestic violence, sexual assault, human trafficking, stalking, elder abuse, and other gender-based violence.

You will support information and referrals, safety planning, advocacy, accompaniment, and resource navigation while participating in 24-hour crisis hotline operations and community outreach.