Sexual Assault Response Advocate

Ywca Okc; Oklahoma City (OK); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

YWCA OKC is seeking a Hospital Advocate to provide crisis intervention, emotional support, advocacy, and referrals to sexual assault survivors. The role includes answering the 24-hour hotline, coordinating SANE/SA Advocate responses, and assisting in hospital and police procedures with a focus on safety planning and resource linkage.

Qualifications include at least one year of hospital advocacy experience or two years of college, and strong listening and communication skills.

Qualifikationen

• One year experience as a hospital advocate preferred.
• A minimum of two year’s college preferred.
• Sensitive to issues of sexual assault and domestic violence.
• Strong listening, verbal and written communication skills are required.
• Ability to relate in a non-judgmental manner to survivors of all races, ages and socio-economic backgrounds.
• Ability to work with and without direct supervision.

Aufgaben

• Answer 24-hour Sexual Assault Hotlines and make consistent, appropriate decisions regarding referral, safety planning and linking to resources.
• Dispatch SANE and SA Advocates as applicable in a timely manner.
• Assist in maintaining advocacy and crisis intervention services to victims of sexual assault in hospital settings, and/or any safe site approved by supervisor.
• Provide support and information regarding hospital and police procedures.
• Work with hospital staff, SANEs and law enforcement to ensure the best possible care to clients.
• Assist clients in accessing additional resources and/or safety planning as needed, including information regarding Victims Compensation.
• Provide advocacy with knowledge and understanding of Clients’ Right to Self-Determination.
• Maintain professional boundaries and standards of ethical practice while assisting clients.
• Assist in creating a respectful, collaborative team atmosphere and maintain an environment conducive to productivity.
• Work as a team to provide 24/7 coverage for monthly schedule and fulfill a minimum of 12 on-call shifts per month.
• Complete and fulfill assigned/scheduled on call shifts, unless previously approved by supervisor.
• Provide notice 24 hours prior to shift for changes to on-call schedule.
• Attend all Monthly Team Meetings, unless previously approved by supervisor.
• Help provide debriefing for volunteer crisis advocates during coverage hours.
• Complete all required agency forms and/or documentation required by licensing and funding sources.
• Attend orientation for new employees, scheduled in-service training and complete ongoing annual training requirement as required by agency and funding source.

Kenntnisse

Active listening

Verbal communication

Written communication

Empathy

Crisis intervention

Non-judgmental approach

Advocacy

Ausbildung

Two-year college

Jobbeschreibung

Description

OBJECTIVES OF THE JOB:

Provide crisis intervention, emotional support, advocacy and referrals for resources to primary and secondary victims of sexual assault by answering the Sexual Assault Hotline and responding to area hospitals for forensic exam advocacy.

DUTIES AND RESPONSIBILITIES (including Leadership, Financial, Job Position Specific and General Agency):

Leadership

1. Actively participates in required meetings (i.e. staff meetings, trainings etc.); provides pertinent information to their supervisor in decision-making processes, and implements administrative decisions in a positive and supportive manner.
2. Serves as a positive team member and works to contribute to a cohesive and supportive environment.
3. Regularly attends key agency activities such as fundraisers and public events.
4. Participates in YWCA committee opportunities.
5. Demonstrates leadership by example, self-motivation and direction and professional oral and written communication.
6. Demonstrates flexibility and openness to change, works collaboratively with diverse communities, works with volunteers, and communicates the mission and work of YWCA OKC.

Financial:

1. Aware of program expenditures and the prevention of waste.
2. Assists with generating potential revenue ideas in collaboration with supervisor.

Job Position Specific:

1. Answer 24-hour Sexual Assault Hotlines and make consistent, appropriate decisions regarding referral, safety planning and linking to community resources utilizing professional discretion and judgment.
2. Dispatch SANE and SA Advocates as applicable in a timely manner.
3. Assist in maintaining advocacy and crisis intervention services to victims of sexual assault in hospital settings, and/or any safe and appropriate site as approved by supervisor.
4. Provide support and information regarding hospital and police procedures.
5. Work with hospital staff, SANEs and law enforcement to ensure the best possible care to clients.
6. Assist clients in accessing additional resources and/or safety planning as needed, including information regarding Victims Compensation.
7. Provide advocacy with knowledge and understanding of Clients’ Right to Self- Determination.
8. Maintain professional boundaries and standards of ethical practice while assisting clients.
9. Assist in creating a respectful, collaborative team atmosphere and maintain an environment conducive to productivity.
10. Work as a team to provide 24/7 coverage for monthly schedule and fulfill a minimum of 12 on-call shifts per month.
11. Complete and fulfill assigned/scheduled on call shifts, unless previously approved by supervisor.
12. Provide notice 24 hours prior to shift for changes to on-call schedule.
13. Attend all Monthly Team Meetings, unless previously approved by supervisor.
14. Help provide debriefing for volunteer crisis advocates during coverage hours.
15. Complete all required agency forms and/or documentation required by licensing and funding sources.
16. Attend orientation for new employees, scheduled in-service training and complete ongoing annual training requirement as required by agency and funding source.

General Agency

1. Complete documentation to assure compliance with criteria and standards required by licensing and funding sources and completes necessary electronic entries and all required agency forms.
2. Maintain confidentiality and integrity of sensitive information related to clients and programs.
3. Understand and adhere to YWCA Employee Handbook and all YWCA Policies and Procedures.
4. Meet with supervisor on a regular basis to keep apprised of events, problems, needs, etc.
5. Maintain required annual training hours.
6. Maintain cooperative and communicative relationships with peers, employees, and partners as appropriate.
7. Participate in annual special events, including holiday and annual fundraising events.
8. Perform other duties as assigned by supervisor and work as a team member with YWCA staff and administration

Requirements

Qualifications:

One year experience as a hospital advocate preferred. A minimum of two year’s college preferred. Sensitive to issues of sexual assault and domestic violence. Strong listening, verbal and written communication skills are required. Ability to relate in a non-judgmental manner to survivors of all races, ages and socio-economic background. Ability to work with and without direct supervision.

Other Job Requisites:

1. This is a non-exempt employee position.
2. Hours for this position are irregular and include evening and weekend hours.
3. Ability to lift up to fifty (50) pounds.
4. Current Oklahoma State driver’s license, vehicle insurance, and reliable transportation must be maintained.