Setup Supervisor-2nd Shift Swing

ICCLOS-Careers; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Indiana Convention Center & Lucas Oil Stadium is seeking a 2nd Shift Swing Event Setup Supervisor to oversee event operations and staff during evening and night hours. The role involves hands-on supervisory duties, ensuring rooms and ballrooms are correctly set up, and maintaining high client satisfaction.

You will lead full-time and part-time setup crews, communicate with management, and monitor performance to uphold quality and safety standards.

Qualifications

• Experience supervising in fast-paced environments such as warehouses, production, or events.
• Strong leadership, communication, and interpersonal skills are essential.

Responsibilities

• Supervise and coordinate event staff to ensure duties are completed efficiently and on schedule.
• Communicate daily updates and operational issues to management.
• Monitor team performance to meet quality and safety standards.
• Assist in training new employees and cross-training staff.
• Identify and resolve conflicts within the team to maintain productivity.
• Provide guidance and constructive feedback to team members.
• Learn to operate event management software for billing and leadership tasks.
• Conduct regular inventory counts to assess equipment and replacement costs.

Skills

Supervisory

Leadership

Communication

Interpersonal

Event management

Inventory control

Training

Tools

Event management software

Job description

As the 2nd Shift Swing Event Setup Supervisor, you will play a crucial role in overseeing event operations, managing event staff, and ensuring the seamless execution of events. Your responsibilities will include maintaining client satisfaction and a high level of quality during evening and night hours (swing shift). This position involves hands-on supervisory work.

Key Responsibilities:

• Supervise and coordinate event staff to ensure all duties are completed efficiently and on schedule.
• Communicate daily updates and any operational issues to the management team regularly.
• Monitor and evaluate team performance to ensure adherence to quality and safety standards.
• Assist in training new employees and cross-training staff to enhance their skills and productivity.
• Identify and resolve issues and conflicts within the team, maintaining a productive work environment.
• Provide guidance, support, and constructive feedback to team members.
• Learn to operate event management software systems for billing and other leadership functions.
• Conduct regular physical inventory counts to assess equipment functionality, identify potential losses, and determine replacement costs.

Shift Specific:

• Ensure that all rooms, halls, and ballrooms are set up correctly and signed off using the work order system.
• Supervise full-time and part-time setup crews to ensure efficiency and productivity.
• Manage operations during evening and night shifts, which may require adjustment to non-traditional work hours.
• Ensure effective communication and smooth transitions between shifts.
• Monitor and address challenges associated with the swing shift, such as fatigue and burnout.

Required Skills and Qualifications:

• Experience in a supervisory role within a fast-paced warehouse, production, or event management environment is required.
• Strong leadership, communication, and interpersonal skills are essential for this role. Your ability to effectively lead, communicate, and engage with others will be key to your success.

Proven Experience:

• Experience in a supervisory role within a fast-paced warehouse, production, or event management environment is required.
• Strong leadership, communication, and interpersonal skills are essential for this role. Your ability to effectively lead, communicate, and engage with others will be key to your success.

The Indiana Convention Center & Lucas Oil Stadium is an Equal Opportunity Employer.