Event Labor Supervisor 2nd Shift Swing-Bilingual Preferred

ICCLOS-Careers; Indianapolis (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Pension

Health plans

Dental plans

Vision insurance

Life insurance

HSA contribution

Generous time off

Employee events

Event tickets

Free parking

Referral program

Health clinic

Job summary

Indiana Convention Center & Lucas Oil Stadium in Indianapolis seeks a supervisor for the Install and Dismantling department with bilingual Spanish skills to support as needed during events.

The role involves staffing, coordinating labor for trade shows, building relationships with clients, and using event management software for billing and daily operations, with shifts that vary by event schedule.

Qualifications

• Experience supervising staff in a fast-paced environment.
• Bilingual Spanish preferred.
• Ability to multi-task and stay composed under pressure.
• Willingness to work evenings and weekends as needed.

Responsibilities

• Schedule and coordinate labor for trade shows and events.
• Work with supervisors to establish staffing needs and communicate them to unions.
• Build relationships with trade show clients to ensure service quality.
• Learn and operate event management software for billing and operations.
• Ensure smooth workflow through effective day-to-day communication.
• Serve as a bilingual liaison between clients and contracted labor.
• Suggest improvements within the department and contribute to HR decisions.
• Make recommendations related to hiring, firing or status changes.

Skills

Supervision

Bilingual Spanish

Customer service

Scheduling

Event software

Tools

Event management software

Job description

The Indiana Convention Center & Lucas Oil Stadium (ICCLOS) is a powerhouse destination for some of the largest events in the country. Every day brings something new with hundreds of events throughout the year and annual events such as the Big Ten Football Championship game, FDIC International, Gen Con, Indiana Black Expo, Indiana Comic Con, National FFA, and PRI.

This position will perform duties relating to the supervision of labor in the Install and Dismantling department and also assist as needed with English/Spanish translation.

Schedule will vary days and shifts based on needs per each event.

DUTIES:

• Work daily with supervisors/decorators to establish staffing needs and communicate those needs to union and other labor sources
• Schedule and coordinate labor for various trade shows for the Indiana Convention Center and Lucas Oil Stadium
• Building and cultivating relationships with trade show clients to ensure best service possible
• Learn and operate event management software systems to complete billing and other functions
• Utilize communication skills to ensure proper flow of workday
• Be a bilingual liaison between our clients and our contractual laborers.
• Suggestions and recommendations for ongoing improvements within the departments
• Make recommendations related to hiring, firing or other changes in employee status

QUALIFICATIONS:

Must have the ability to multi-task, work with efficiency and composure under stressful conditions, and have the ability to interact positively with the public, clients, and co-workers. Must be able to work fluctuating hours, with emphasis on evenings and weekends. Must have previous supervisor experience. Must be able to work varying schedule of days and shifts based on event needs. Bilingual Spanish preferred.

SUPERVISORY RESPONSIBILITIES:

This position assists in the supervision of a staff of 10 - 200 employees.

PHYSICAL DEMANDS and WORK ENVIRONMENT:

This position requires constant standing, walking, climbing stairs. Frequent oral communication and occasional repetitive finger movement.

BENEFITS OFFERED:

• Pension (after you meet the vesting requirements)
• Choice of 2 great Health plans through Anthem
• Choice of 2 great Dental plans through Delta
• Employer paid Vision Insurance
• Employer paid Life Insurance
• When opting into benefits, either $1,500 for Employee only or $2,500 for family plans into your H.S.A.
• Generous time off
• Employee events
• Potential tickets to events hosted at either the Convention Center or Lucas Oil Stadium
• Free parking
• Referral Program ($500 for hired full time referral)
• Free health clinic

The Indiana Convention Center & Lucas Oil Stadium is an Equal Opportunity Employer.