Services Advisor II

Motion; Madison Heights (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation time

Sick pay

Holiday pay

Job summary

Motion Industries seeks a Services Advisor II to travel to customer locations, assess systems, and identify Motion products and services. You will analyze data, generate detailed reports, and prepare quotes and pricing considerations for internal and external stakeholders.

You will work closely with the sales team, lead site assessments, and coordinate post-sale product configuration while maintaining strong customer relationships across various sites.

Qualifications

• Requires high school diploma or GED with 3–5 years related experience or equivalent combination.
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.

Responsibilities

• Lead site assessments including pre- and post-assessment steps.
• Travel to customer locations to assess systems and identify solutions.
• Develop detailed reports, quotes, and technical specifications based on data.
• Provide technical recommendations and design custom solutions.
• Present technical briefs to customers and coordinate post-sale configuration.

Skills

Clear communication

Organization

Relationship building

Analytical skills

Excel/MS Office

Project management

Team collaboration

Math skills

Report writing

Education

High school diploma or GED

Tools

Microsoft Office

Job description

## Services Advisor IIApply: Remote: Madison Heights, MI, USA: Full time: Posted Yesterday: R26\\_0000026925**SUMMARY:**Under limited supervision, the Services Advisor II travels to customer locations to identifyproducts and services that Motion can sell to our customers. This role analyzes data,creates detailed reports and makes specifications after assessing customer needs. TheService Advisor II works closely with a sales team to travel to customer locations.**JOB DUTIES*** Manages every aspect of site assessments including pre-assessment preparations, the* site assessment itself, and post-assessment assignments to ensure team success.* Travels to customer locations, typically with a team as a lead, to assess specific* customer systems and identify products and services that Motion can sell to our* customers.* Assesses customer needs and develops reports based on data during customer site* visits which includes quotes, technical specifications, and pricing considerations.* Researches customer technical specifications and requirements with current or potential* technical specifications of our products.* Analyzes customer data to make technical recommendations for customers.* Designs custom solutions in accordance with customer specifications.* Finalizes technical reports for customers and account representatives to include* proposals, technical specifications, quotes, and pricing considerations.* Presents the technical sales briefings to customers.* Leads post-sale product configuration.* Acts as a liaison between customers, vendor partners, local branches, utility companies* and/or contractors to ensure solutions are implemented appropriately.* May conduct technical user training and product briefings.* May cross-references customer data with our market basket tool to pull historical cost* data on products.* May guide and coach lower level Services Advisiors.* Performs other duties as assigned.**EDUCATION & EXPERIENCE**Typically requires a high school degree or GED and three (3) to five (5) years of relatedexperience or an equivalent combination.**KNOWLEDGE, SKILLS, ABILITIES*** Ability to communicate clearly, concisely and effectively both verbally and in written* communication.* Strong organization and project management skills.* Ability to develop and maintain relationships with internal employees, vendor partners,* and external customers.* Ability to develop original reports and proposals for customers.* Excellent analytical skills.* Ability to collaborate and work with a highly diverse set of internal and external partners.* High-level math skills.* Proficient with Microsoft Office**PHYSICAL DEMANDS:**Travels up to 40% of the time.Ability to regularly stand, walk, talk, hear, and lift occasionally sit, stoop, kneel, crouch,climb, or crawl. Ability to travel to various sites and plants. Ability to walk up to eight hours aday for 40 hours a week in varying manufacturing environments in all seasons.**LICENSES & CERTIFICATIONS:** None required.**SUPERVISORY RESPONSIBILITY:** No Supervisory Responsibility**BUDGET RESPONSIBILITY**: No**COMPANY INFORMATION:**Motion Industries offers an excellent benefits package which includes options for healthcarecoverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay**DISCLAIMER:** This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.