ServiceNow Systems Integrator - Cloud & DISN Operations

Leidos Inc; San Antonio (TX); On-site; USD 70,000 - 126,000; Full time

Job summary

Leidos is seeking a Systems Integrator for GSM-O II to support the Defense Information System Network and related DISA mission tasks. You will establish environments for ServiceNow, build containerized microservices, enable CI/CD, and configure ITSM/TSM modules while coordinating upgrades and security hardening.

Travel to multiple sites for on-site support is required. The role requires DoD clearance, ITIL knowledge, and hands-on experience with JIRA, Git, and Confluence in a fast-paced DoD

Qualifications

• Typically requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
• Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearance
• Security+ certification or equivalent DoD 8570 IAT II certification within 14 days of start date
• Understanding of ITIL foundation or ITIL certified
• Experience in architecture, design, development, and delivery of data driven operations capabilities in a DoD environment, including experience building and deploying software applications that meet DoD security standards and updating applications and code to meet security scans and security implementation guidelines (e.g. STIGs).
• 2+ years of hands‑on experience with standing up, configuring, and/or maintaining environments
• Experience with JIRA, Git and Confluence
• Experience with a highly technical team in a dynamic, fast‑paced environment
• Must be able to commute to Scott AFB, IL, Ft. Meade, MD, Ogden, UT, or San Antonio, TX for primary on‑site support as required.

Responsibilities

• Establish environments for the ServiceNow team to execute their work
• Prepare and create containers to allow microservices to work cohesively in a cloud-native application
• Assist in the development of the continuous integration and continuous delivery of software
• Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules
• Assist in the design, creation, and maintenance of the ServiceNow application and modules
• Architect and design tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)
• Coordinate and support application and platform upgrades
• Resolve identified vulnerabilities associated with STIGs and Scans
• Assist with design, creation of business process flows
• Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies
• Perform the necessary tasks to design and assist in configuring ServiceNow functions to meet operational needs
• Support business process re-engineering activities to identify ways to streamline capabilities into ServiceNow
• Identify trends and patterns in unstructured data to improve customer experience and network performance
• Interact with the customer to address Systems Engineering considerations and problems
• Ensure the infrastructure is properly setup with the right nodes, storage, and security parameters to host ServiceNow

Skills

Security clearance

JIRA

Git

Confluence

Education

BS degree

MS degree

Tools

JIRA

Git

Confluence

Job description

Leidos is seeking a Systems Integrator for GSM-O II to support the Defense Information System Network and related DISA mission tasks. You will establish environments for ServiceNow, build containerized microservices, enable CI/CD, and configure ITSM/TSM modules while coordinating upgrades and security hardening.

Travel to multiple sites for on-site support is required. The role requires DoD clearance, ITIL knowledge, and hands-on experience with JIRA, Git, and Confluence in a fast-paced DoD