ServiceNow Solution Architect for Financial Services

Edward Jones; St. Louis (MO); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical + prescription

Dental

Vision

401k

Paid holidays

Vacation days

Employee Assistance Program

Job summary

Edward Jones is seeking a ServiceNow Solution Architect to design, develop, and implement ServiceNow solutions aligned with business objectives. You will work with stakeholders to translate requirements into scalable configurations and optimize workflows to improve service delivery.

In this role, you will guide platform health, oversee integrations, and mentor teammates while staying current with ServiceNow best practices and industry trends.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
• 7+ years in design/architecture roles for ServiceNow or large-scale enterprise platforms.
• Strong understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub).
• Proficient in JavaScript, HTML, and CSS with excellent communication skills.

Responsibilities

• Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure.
• Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform.
• Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability.
• Provide oversight with vendor and third-party partners supporting the ServiceNow platform.
• Lead architecture reviews and enforce best practices.
• Evaluate health scan findings and provide remediation recommendations.
• Oversee the evaluation, selection, and implementation of appropriate ServiceNow products.
• Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes.
• Define data archiving strategies to meet business needs and performance requirements.
• Provide technical guidance and mentorship to other team members.
• Stay abreast of ServiceNow best practices, emerging technologies, and industry trends.
• Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements.
• Ensure compliance with security standards and best practices in all aspects of system design and implementation.

Skills

JavaScript

HTML/CSS

ServiceNow automation

Low-code / No-code

Communication skills

Architecture collaboration

Education

Bachelor's degree in CS/IT or related field

Tools

ServiceNow Platform

Integration Hub

Job description

Edward Jones is seeking a ServiceNow Solution Architect to design, develop, and implement ServiceNow solutions aligned with business objectives. You will work with stakeholders to translate requirements into scalable configurations and optimize workflows to improve service delivery.

In this role, you will guide platform health, oversee integrations, and mentor teammates while staying current with ServiceNow best practices and industry trends.