ServiceNow SAM Pro Specialist: License Reconciliation

Vaco

Dayton (OH)

On-site

USD 85,000 - 120,000

Full time

10 days ago

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Job summary

Vaco is seeking a detail-oriented Asset Management Specialist to optimize our ServiceNow SAM Pro environment, ensuring accurate license tracking and reporting across the organization. You will tune SAM Pro to count licenses accurately, focusing on licensing compliance and data accuracy.

You will reconcile data as ingested, validate production status, and collaborate with hardware and platform owners to ensure asset data integrity.

Qualifications

Hands-on experience with ServiceNow SAM Pro and software asset management processes.
Strong knowledge of licensing, hardware and IT software solutions.
Experience with license reconciliation and entitlement management.
Proficiency in reporting and dashboard creation within ServiceNow.
Exceptional attention to detail and analytical skills.
Strong collaboration skills with the ability to partner with leadership.

Responsibilities

Configure and optimize ServiceNow SAM Pro to ensure accurate license counting and entitlement reconciliation.
Perform ongoing reconciliation of license data as it is ingested into the system.
Validate whether services are in use, determine production vs. non-production status, and ensure proper classification.
Measure and report on software utilization, creating dashboards and reports within ServiceNow.
Review and analyze licensing results, identifying discrepancies and recommending corrective actions.
Collaborate closely with technical and platform leadership to ensure alignment and data integrity.