ServiceNow SAM Pro Lead & Licensing Architect

Quantum Technologies. LLC; Beachwood (OH); Vor Ort; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

Quantum Technologies LLC is seeking a ServiceNow SAM Pro specialist to lead implementation, configuration, and optimization across CMDB/ITSM integrations. You will model entitlements, licenses, and Publisher Packs for vendors like Microsoft, Oracle, Adobe, IBM, VMware, and Salesforce, and build automation to streamline SAM processes.

The role requires strong licensing knowledge, integration experience with REST/SOAP APIs, and collaboration with ITAM, Procurement, Legal, Finance, Vendor

Qualifikationen

• ServiceNow SAM Pro implementation and optimization.
• Licensing models (per-user/per-device/per-core/SaaS) and vendor audit/compliance.
• Experience integrating ServiceNow with external systems via REST/SOAP APIs.

Aufgaben

• Lead the implementation and configuration of ServiceNow SAM Pro including dashboards and CMDB/ITSM integration.
• Configure software models, entitlements, licenses, and Publisher Packs for major vendors.
• Develop and maintain reconciliation rules, licenses management, and optimization dashboards.
• Ensure mappings between installations and CMDB follow CSDM standards and data quality.
• Create automation and integration using Flow Designer, IntegrationHub, and API calls.
• Collaborate with ITAM/Procurement/Vendor Management/Finance teams throughout the software lifecycle.

Kenntnisse

ServiceNow SAM Pro

Software Licensing

Integration Skills

Platform Architecture

Analytical Skills

Communication & Collaboration

Tools

REST APIs

SOAP APIs

MID Server

IntegrationHub

Jobbeschreibung

Quantum Technologies LLC is seeking a ServiceNow SAM Pro specialist to lead implementation, configuration, and optimization across CMDB/ITSM integrations. You will model entitlements, licenses, and Publisher Packs for vendors like Microsoft, Oracle, Adobe, IBM, VMware, and Salesforce, and build automation to streamline SAM processes.

The role requires strong licensing knowledge, integration experience with REST/SOAP APIs, and collaboration with ITAM, Procurement, Legal, Finance, Vendor