ServiceNow SAM Pro Lead: Licensing & Optimization

Valiant Technologies LLC; Beachwood (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced ServiceNow SAM Pro expert to lead deployment and ongoing license governance. You will configure license models, entitlements, and publisher packs for top vendors while integrating with CMDB, ITSM, Discovery, and ITOM.

You will translate licensing terms into robust reconciliation rules, identify savings opportunities, and build dashboards and automations to streamline SAM processes.

Qualifications

• Must have hands-on ServiceNow SAM Pro implementation and support experience.
• Deep understanding of licensing models, audits, and compliance practices.
• Strong integration skills with REST/SOAP and ServiceNow spokes.

Responsibilities

• Lead the implementation and configuration of ServiceNow SAM Pro across CMDB, ITSM, Procurement, Finance, HR, and Discovery.
• Configure models, entitlements, installations, contracts, licenses, and metrics for major vendors.
• Develop reconciliation rules for various licensing models and optimize license usage.
• Integrate SAM Pro with Discovery, ITOM, and inventory tools via APIs and MID Server.
• Prepare for vendor audits with documentation, evidence, and audit trails.
• Create dashboards, reports, and Flow Designer automations to improve SAM processes.

Skills

Analytical thinking

Communication

Stakeholder management

Problem solving

Project coordination

Tools

ServiceNow SAM Pro

REST/SOAP APIs

IntegrationHub

SCCM/MECM

Intune

Jamf

Discovery

CMDB/CSDM

Job description

Valiant Technologies LLC is seeking an experienced ServiceNow SAM Pro expert to lead deployment and ongoing license governance. You will configure license models, entitlements, and publisher packs for top vendors while integrating with CMDB, ITSM, Discovery, and ITOM.

You will translate licensing terms into robust reconciliation rules, identify savings opportunities, and build dashboards and automations to streamline SAM processes.